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Sending Money


There are a few steps to getting started.  Step 1 and 2 only need to be done the first time you use the system.

Step 1. Register

To use the Money Move IT service, you need to:

  • Register by completing our simple online registration form. You will need to choose a 4 digit personal identification number (PIN) and a secret question, so that we can identify you if required.
  • Once you have completed the registration form, you will be sent an email with a link. Click the link to activate your account, and you can then log in immediately.
  • When you have logged in, you can add people or organisations you would to like to send money to from the My Contacts menu. You will need to know their bank account details if you want to send them money. 

Step 2. Confirm your identity

  • It is a legal requirement that you need to provide proof of your identity for international money transfers.
  • If you want to send more than USD $200 or the equivalent in another currency you will need to provide us with some photo ID (drivers licence or passport), and proof of where you live (e.g an electricity bill).  
  • You can either scan and upload these to the system, or take a digital photo using your camera or phone, and upload these.
  • We manually inspect all loaded documents.  Normally approval takes one business day, and you will only be able to send larger amounts once you are approved.

Step 3. Send Money

To send money or pay a bill, login to the system, then click on the "Send Money" button and follow the instructions on the screen:

  • Enter the amount and currency you would like to transfer, and the currency you would like to convert to.
  • Next, enter the details of the bank account you are sending the funds to.
  • Any fees to be paid as part of the transaction will be added to the amount being transferred, and you will see the details any fees before you are asked to accept the transaction.
  • Finally confirm the transaction details.  You will receive a confirmation email.

Step 4. Pay for your transfer

  • We will hold the transfer until we receive payment from you (we can't guarantee the exchange rate until we have received your payment).  
  • You will need to login to your internet banking account, and pay us the full amount of the transfer, including fees, just like you would pay for any domestic bill via internet banking in your country. The system will give you instructions regarding what you need to pay, and to which bank account.
  • As soon as your cleared funds appear in our bank account, we will email you, advising you of the exchange rate that has been set for the transaction. We will then begin the process of sending money.  Typically it can take between 1 to 3 days for the money to arrive in the overseas bank account - the time delay depends on the bank and the country you are sending the funds to.  Cash out payments (where available) can be collected immediately.

It's that simple! Register now or view our Frequently Asked Questions



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